Data & Privacy
okeybet Privacy Policy
Last updated: June 2025 · Applies to all registered members in the Philippines
This Privacy Policy explains how okeybet collects, uses, stores, and protects the personal information of members who access our platform at okeybet.org. We are committed to handling your data responsibly and in accordance with applicable data protection standards in the Philippines. By registering an account or using any part of our platform, you acknowledge that you have read and understood this policy. We only collect information that is necessary to provide you with a safe, functional, and personalised experience. If you have any questions about how your data is handled, please refer to our FAQ page for further guidance.
When you create an account with okeybet, we collect personal information that is necessary to verify your identity and comply with regulatory requirements applicable in the Philippines. This includes your full name, date of birth, residential address, email address, and mobile number. We also collect a copy of a valid government-issued identification document as part of our Know Your Customer (KYC) process, which is required before withdrawals can be processed. During your use of the platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs. This technical data helps us detect suspicious activity, prevent fraud, and maintain the security and stability of the platform for all members.
Identity & Account Data
- Full legal name and date of birth
- Email address and mobile number
- Residential address in the Philippines
- Government-issued ID for KYC verification
- Username and encrypted account credentials
Platform & Technical Data
- IP address and device identifiers
- Browser type and operating system
- Session logs and navigation patterns
- Deposit, withdrawal, and betting transaction records
- Customer support communications and enquiry history
How We Use Your Information
The personal data we collect is used exclusively to operate, maintain, and improve the okeybet platform for members based in the Philippines. Your identity information is used to verify your account, process financial transactions, and comply with anti-money laundering and responsible gaming obligations. We use your contact details to send you important account notifications, security alerts, and responses to support enquiries — we do not send unsolicited promotional messages without your consent. Technical and behavioural data is analysed to detect fraud, prevent unauthorised access, and ensure that the platform performs reliably across all devices including mobile. We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes under any circumstances.
Account Security
Verifying identity, preventing fraud, and protecting your account from unauthorised access at all times.
Transaction Processing
Handling deposits, withdrawals, and bet settlements accurately and in compliance with applicable regulations.
Member Support
Responding to your enquiries, resolving disputes, and improving the overall quality of our support service.
Your Rights and Data Retention
As a member of okeybet, you have the right to request access to the personal data we hold about you at any time. You may also request corrections to any inaccurate information, and in certain circumstances you may request that your data be deleted, subject to our legal and regulatory obligations to retain records. Transaction and account records are retained for a minimum period as required by applicable Philippine law and our licensing obligations, even after an account is closed. If you wish to exercise any of these rights, please contact our support team through the details available on our platform. We will respond to all verified data requests within a reasonable timeframe and in accordance with applicable data protection requirements.
Summary of Your Rights
- Right to Access: Request a copy of the personal data we hold about your account and activity.
- Right to Rectification: Ask us to correct any personal information that is inaccurate or out of date.
- Right to Erasure: Request deletion of your data where there is no overriding legal obligation to retain it.
- Right to Restriction: Ask us to limit how we process your data in specific circumstances.
- Right to Object: Object to certain types of processing, including direct marketing communications.
- Right to Portability: Request that your data be provided in a structured, commonly used format where technically feasible.
Cookies and Tracking
okeybet uses essential cookies to maintain your session, remember your preferences, and keep your account secure while you are logged in. We also use analytical cookies to understand how members navigate the platform so we can improve usability and performance. You can manage cookie preferences through your browser settings at any time, though disabling essential cookies may affect the functionality of certain platform features. We do not use cookies to serve third-party advertising or to track your activity outside of the okeybet platform. For more information about how we handle cookies and your options, please visit our FAQ page.
Questions About Your Privacy?
Check our FAQ for quick answers, or create an account to get started on the platform today.